Warranty Policy
What our warranty covers and how to make a claim.
Warranty periods
| Product | Warranty | Provided by |
|---|---|---|
| Phones and iPads | 12 months | Manufacturer (Apple, Samsung, Xiaomi, Nokia) |
| Watches and speakers | 12 months | Manufacturer |
| Chargers, car chargers and cables | 12 months | A&S Digital Tech |
| Cases, protectors, car holders, other accessories | 6 months | A&S Digital Tech |
Our warranty is in addition to your legal rights under the Consumer Rights Act 2015.
What’s covered
- Faults in materials or manufacturing
- Items that stop working under normal use
What’s not covered
- Accidental damage, such as drops, cracks or liquid damage
- Normal wear and tear, such as scratches or worn cables
- Damage from unauthorised repairs or modifications
- Loss or theft
How to claim
- Contact us with your order number, the product and a description of the fault. Photos or a short video help.
- We’ll check the issue and tell you the next step. For manufacturer warranties, we’ll help you contact the brand or arrange the repair for you.
- If the item is faulty, we’ll repair it, replace it, or refund you.
For phones and iPads, back up your data before sending the device. We are not responsible for data lost during repair.